Sivaguhan Natarajan | Learning, Enablement and AI

I build learning experiences people can use.

Training and onboarding lead with 14+ years turning complex software, processes and operations into learning that sticks.

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Sivaguhan Natarajan
Currently Training and Onboarding Lead, UltraShip TMS
14+ years across L&D, operations, SaaS and BPO
30+ Articulate Storyline and Rise modules built
35% fewer classroom training hours at Shine Logistics
~3 wks faster new-hire ramp-up after an onboarding redesign

Selected work

Learning technology, current build

UltraShip Academy: a learning experience built like a product.

An LMS layer, vibe coded with AI, that puts guides, videos, search and self-service learning right next to the product people are learning.

Read the case study
Introduction to Freight Brokerage training slide
Visual training, Canva

Logistics training decks

Freight brokerage, drayage and TMS load tracking, broken into visuals new hires can follow.
Training video thumbnail
Video and microlearning

Training and marketing video

Seven short videos: product training, marketing explainers and lead magnets built to earn attention.

How an idea becomes learning.

AI helps me move faster at every step. The learning objective, the audience and the final quality stay human-led.

  1. Find the real problem

    What does the learner need to do differently? What does the business need to improve?

    With AI: research, and making sense of dense product and process information.

  2. Build the story

    Turn complexity into objectives, sequence, examples and a clear learning path.

    With AI: structuring messy inputs into outlines, then refining them with instructional judgment.

  3. Choose the right medium

    Course, video, guide, microlearning, live session or in-product support. Whichever fits the job.

    With AI: drafting scripts and activities, and exploring visual layouts alongside Canva.

  4. Ship it, then improve it

    Test, launch, listen to feedback and iterate. Learning is a product, not a one-time file.

    With AI: prototyping working tools in HTML, CSS and JavaScript instead of stopping at a concept.

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A career built around enablement.

May 2026 to nowUltraShip TMS

Training and Onboarding Lead

Leads client onboarding and implementation training. Builds guides, walkthrough videos, quick-reference cards and in-app learning, and partners with Product and QA on releases.

Aug 2022 to May 2026Shine Logistics

Assistant Manager, Training

Owned L&D for a 200+ person workforce. Built 30+ Storyline and Rise modules, cut classroom hours by 35%, shortened ramp-up by about three weeks and managed four trainers.

May 2017 to Aug 2022Alcor Pvt Ltd

Manager, Operations and Training

Ran BPO operations alongside training. Built an onboarding framework linked to a 20% drop in early attrition, and led CRM and ticketing system training.

2012 to 2017John Keells BPO, Convergys

Training, Sales and Technical Support

Delivered product, technical and soft-skills training for international clients, and supported product launches as an SME.

Works in Articulate Storyline and Rise, Canva, LMS platforms, Claude, ChatGPT and HTML, CSS and JavaScript.

Good learning makes the next step easier.

Building an L&D function, scaling customer enablement, redesigning onboarding or exploring AI-first learning? I'd like to hear about it.

Connect on LinkedIn or email sivaguhan.natarajan86@gmail.com